The Right Channel for Every Question
uspropertysearch.org/ is an editorial guide. We cannot change a property record, certify a document, remove a record, or run a background report. This page explains exactly what we can help with, what we cannot, and where to send each kind of question.
What We Can Help With
- Corrections to any county-office name, address, phone number, official link, or search-process detail on the site
- Reports of broken links to a county office’s official .gov site or record-search tool — top-priority correction queue
- Reports of office phone numbers that no longer answer or route correctly
- Notification of a county changing or moving its record portal or GIS viewer
- State privacy-rights requests (CCPA/CPRA, VCDPA, CTDPA, CPA, UCPA, TDPSA, OCPA, etc.)
- Cookie preferences and consent queries
- Accessibility issues and reports of barriers using assistive technology
- DMCA / copyright takedown notices under 17 U.S.C. §512
- Press queries about the site, methodology, or editorial decisions
- General feedback about a county guide
What We Cannot Help With
The items below are outside what an editorial guide can do. We have no access to county record systems and provide no background reports.
- Changing, correcting, or certifying a property record — only the county office can do that
- Removing a property record from a county database — apply to the county office (some states offer address confidentiality for at-risk individuals)
- Running a tenant-screening, employment, credit, or background report — use a properly regulated consumer reporting agency (we are not a CRA)
- Telling you a specific property’s current value, owner, lien, or tax amount — check the county’s live official tool
- Title searches, title insurance, or legal advice — consult a title professional or attorney
- Paid placement or “preferred listings” — we do not accept these
Channels and Response Targets
Broken link / dead phone
A link to a county office’s official site or search tool did not work, or the office phone shown does not answer or routes incorrectly.
Email: info@uspropertysearch.org
Subject: “Broken link” or “Phone error”
Include: page URL + county + the issue
Changed record portal
A county has moved its record-search tool, GIS viewer, or office, and we show the old details.
Email: info@uspropertysearch.org
Subject: “Portal change”
Include: page URL + new official URL
General correction
Wrong office address, process detail, or any other content error.
Email: info@uspropertysearch.org
Subject: “Correction”
State privacy-rights request
Access, delete, correct, portability, opt-out under CCPA/CPRA, VCDPA, CTDPA, CPA, UCPA, TDPSA, OCPA, or similar.
Email: info@uspropertysearch.org
Subject: “Privacy rights request”
Include: state of residence + the right
Accessibility
A page or feature is hard or impossible to use with your assistive technology.
Email: info@uspropertysearch.org
Subject: “Accessibility issue”
Include: page URL + AT used + what went wrong
DMCA takedown
Takedown notice or counter-notice under 17 U.S.C. §512.
Email: info@uspropertysearch.org
Subject: “DMCA notice”
Cookie settings
Change your cookie preferences or ask about specific tracking technologies.
Email: info@uspropertysearch.org
Subject: “Cookie query”
Press and media
Background, comment, or interview request.
Email: info@uspropertysearch.org
Subject: “Press inquiry”
Include: outlet + deadline + topic
Where to Send Things We Cannot Handle
| If you have… | Send it to |
|---|---|
| A life-threatening emergency | 911 — this site is not for emergencies |
| Suspected poisoning | Poison Control 1-800-222-1222 (24/7, free) |
| A mental health crisis | 988 Suicide and Crisis Lifeline (call or text) |
| A question about a specific record, value, deed, lien, or tax | The relevant county office (assessor, recorder, or treasurer) |
| A request to change or remove a record | The county office that holds it |
| A tenant/employment/credit background report | A properly regulated consumer reporting agency (FCRA-compliant) |
| A title or legal question | A licensed title professional or attorney |
| A deceptive-practice concern | Your state Attorney General; the BBB at bbb.org; the FTC at reportfraud.ftc.gov |
| A privacy complaint | Your state Attorney General; in California, the CPPA at cppa.ca.gov |
What We Need in Your Email
- Page URL the issue is about (full URL from your address bar)
- Brief description of what is wrong or what you are requesting
- For broken links: the county + the link that did not work + what happened
- For portal-change reports: the new official .gov URL
- For state privacy-rights requests: state of residence + which right
- For accessibility issues: assistive technology + browser
- For DMCA notices: the six required elements under 17 U.S.C. §512(c)(3)
Do not send Social Security number, financial-account data, or any personal details from a record. We do not need it and cannot act on record-specific requests.
Postal Mail
If you must send postal mail, please use the email address first to agree the appropriate handling. We do not publish a postal address for routine correspondence to limit physical-mail abuse and to encourage faster electronic handling.
Have an Issue or Correction?
Email info@uspropertysearch.org with a clear subject line. For record-specific questions, contact the county office directly.
📧 info@uspropertysearch.org